Privacy Policy

1. Information We Collect

We collect information to be able to provide and manage our countertop cutting and wall cabinet installation services.

• Contact details: name, email address, phone number, installation address.
• Project details: dimensions for countertop cutting, type of furniture, photos of the space (if provided).
• Communication data: history of correspondence via email or phone.

2. Purpose of Data Processing

We use your information exclusively for:

• Scheduling and performing kitchen furniture assembly services.
• Communicating regarding project details (e.g., confirming dimensions for countertop cutting).
• Improving the quality of our services and customer experience.
• Fulfilling legal obligations (e.g., invoicing).

3. Data Sharing

We do not sell, rent, or distribute your personal data to third parties for marketing purposes.

Data may only be shared with:

• Our assembly team: to be able to access the address and details necessary to perform the work.
• Service providers: exclusively for operational needs (e.g., appointment management platform), who are contractually bound to the same confidentiality standards.
• Competent authorities: only if required by law.

4. Data Security

We place special emphasis on protecting your information. We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or destruction of personal data.

All communications and sensitive details related to the project (such as sketches for sink cutouts) are handled with maximum discretion.

5. Your Rights

In accordance with the law, you have the right to:

• Access your personal data that we hold.
• Rectify inaccurate or incomplete information.
• Delete data ("right to be forgotten"), under certain legal conditions.
• Restrict processing under certain circumstances.
• Object to the processing of data for direct marketing purposes.

To exercise these rights or for any privacy-related questions, please contact us at: contact@divinacocina.com.

6. Policy Updates

We reserve the right to update this policy periodically to reflect changes in our practices or legislation. The current version is always available on this page. We encourage you to review it periodically.

Last updated: April 2024